Infection Testing Order Form - Part 1
- Individual tests, including certificates, cost £99.00 each (incl. VAT).
- First Class delivery and collection of kits incurs no additional charge. We charge an additional £10 for Special Delivery. We are not responsible for the speed of Royal Mail's delivery, please consider the most suitable option for your needs.
- Orders received and confirmed before 13:00 on weekdays are despatched the same day. Orders received after 13:00 and at weekends, are despatched the next working day.
- You can also collect your kit from Epistem's lab. Collection is available 08:30 to 16:30, Monday to Friday. Our address for collection is: The Incubator Building, 48 Grafton Street, Manchester, M13 9XX. Please wear a mask.
- You can return kits to us by hand, courier, or Royal Mail. Return of samples is the responsibility of the customer. We cannot accept any liability if your sample does not arrive at our facility in time. Our lab is open to receive samples between 08:30 and 16:30, Monday to Friday.
- The fastest turnaround is when you come directly to us to return a sample in person.
- Your results and certificate are sent to your email. If we receive your sample before 10:00, we guarantee that you will receive your certificate by midnight on the same day. For samples received after 10:00, results are sent the next day (excluding Sunday).
- If you are travelling in the next 4 days, please contact our hotline for advice before completing the form.
- If the time between the test and the flight ("Test to Flight Gap") is less than 48 hours, please contact our hotline for advice before completing the form.