This privacy policy sets out how Epistem Limited uses and protects any information that you give Epistem Limited when you use this website.

Epistem Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy.

Epistem Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from September 2012.

What we collect

We may collect the following information:

  • name and affiliation or company
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other relevant information

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping and to supply products.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products and assays or other information which we think you may find interesting using the email address which you have provided, providing you have not opted out of receiving this information.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.


A "cookie" is a small data text file that is placed in your browser to allow a website to recognise you each time you visit this website for customisation purposes etc. Cookies themselves do not contain any personal information. The website uses cookies for tracking and statistical purposes. No third party cookies are set. See 'Tracking' for further information.

Sites linking to and from may set their own cookies.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies but you can usually modify your browser setting to decline cookies if you prefer.


This website uses the Google's Universal Analytics (UA) to anonymously track site visits and generate statistical reports.

UA uses a single cookies to perform this tracking but this cookie is generated by our host site, to provide a unique ID during site navigation. Information relating to a visit is stored anonymously server side. A further first-party cookie may be set if you decide to dismiss the pop up box completely.

As stated above, you can set your browser to refuse cookies from this site. Tracking still occurs but on an individual page by page analysis. Should you wish to opt out of this anonymous tracking completely, you can disable JavaScript in your browser. Please note that disabling JavaScript may have other consequences on site functionality.

Possible Cookies

    generated by:
    a session identifier for internal web site use
  • _ga
    generated by:
    a unique ID generated and sent to Google Analytics for analysis of web visits
  • epistem_cc
    generated by:
    created to stop the appearance of the cookie control bar.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our website, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such websites and such websites are not governed by this privacy policy. You should exercise caution and look at the privacy policy applicable to the website in question.

Controlling your personal information

We do not sell, distribute or lease your personal information to third parties.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held about, you please write to Epistem Limited.

If you believe that any information we are holding about you is incorrect or incomplete, please write to us at the address below or email us as soon as possible. We will promptly correct any information found to be incorrect.

Epistem Limited
48 Grafton Street
M13 9XX